Sales & Distribution
Industry Challenges
The complexity of sales and distribution presents a number of challenges: matching demand with supply, quick access to inventory and customer status, fast and efficient document flows, use of multiple inefficient and non-integrated software products leading to data redundancy and requiring human intervention to match potentially error-prone information, territory spread, reduced inventory holding costs.
Satisfying customers, attracting others requires integrating sales processes with production and purchasing. The different ways of organizing SCM processes require IT systems that adapt to the organization.
It is argued that some IT systems do not work or work poorly because the organization has not adapted to the processes in the IT systems.
Every organization is different and needs to be addressed by implementing specific processes. The ERP systems implemented are more management systems.
At this stage, IT systems must be of the EBC-Enterprise Business Capability (Gartner) type. The systems must also bring low costs throughout the SCM chain with “Push” actions, achieving high productivity of employee actions.
Proposed Functionality
- Products, Services, Groups, Subgroups, Lines of Business
- Customer Codes, Barcodes
- Easy search by name
- Customer requirements, Customer creditworthiness
- Orders with delivery schedule
- Sales in multiple units of measure
- Stock forecasting (ATP)
- Deliveries, Delivery advice, Delivery routes, Price lists
- Transport centralizers, Notices, Invoices, Returns
- Management of goods in customer custody
- Packaging and promotional material management
- Commercial and financial discounts
- Advances and advance settlements
- Promotions (commercial policies), Loyalty
- Sales organizations, channels, divisions, projects
- Agents, Target by sales structure
- Retail, On-line shop
- SCM Integration, BPM Integration
- Shipping
- EDI Integration
- Sales Force Automation
- Business Intelligence
What we help with
The EMSYS solution addresses industry-specific challenges by integrating sales and distribution workflows into the organization’s overall processes and providing best practices for managing the flow from inquiry or sales order to product delivery, invoicing and payment collection.
By integrating EMSYS Financial, EMSYS Logistics, EMSYS HR&Payroll, EMSYS Business Intelligence, EMSYS BPM, EMSYS PM the system eliminates data redundancy and the potential for errors when moving from one system to another, thus providing the necessary management information to make strategic decisions to match supply and demand.
It is possible to configure the sales/distribution flow in such a way that it shapes the reality within the organization and its subsequent development and reorganization, through: business units, sales organizations, distribution channels, agents, etc.
By modelling and configuring the system, operational processes are automatically represented in the financial-accounting component, financial data for customers and suppliers are available at any time.
Specific sales processes can be implemented by defining them in the BPM component natively integrated with EMSYS ERP.
Customer loyalty processes and methods can also be implemented through points, vouchers, discounts and other rules by calling configurable external components.
Sales processes can start with an online shop, imports via web services, EDI, XLS, CSV files.
The usual commercial practice is implemented in close correlation with purchasing and production processes. A lot of reports on many dimensions of management and analysis can be obtained.
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